Refund Policy
Effective Date: 28 August 2025
Last Updated: 28 August 2025
Thank you for choosing Tasync HR for your HR consultancy needs.
By making a purchase on our website hr.tasync.com (“Website”), you agree to the terms set out in this Refund Policy. Do not continue to use Tasync HR’s service if you do not agree to the refund policies stated on this page.
Tasync HR (“Company”, “we”, “our”, or “us”) strives to provide products and services of the highest quality. We value your satisfaction and have established this Refund Policy to ensure transparency regarding the terms under which refunds may be granted.
No Refund Policy
All purchases made on our Website are final and non-refundable.
This means that once payment is made for any consultancy service, subscription, package, or related product, no refunds, cancellations, or credits will be issued under any circumstances, including but not limited to:
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Change of mind after purchase.
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Dissatisfaction with the service outcome.
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Failure to implement recommendations provided during consultancy.
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Discovery of new HR issues not previously disclosed.
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Changes in company circumstances after purchase.
By completing your purchase, you acknowledge and agree that you understand this strict no-refund policy.
Exceptions to No-Refund Policy
Refunds will only be considered if required under applicable Malaysian law, such as:
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Duplicate payments made in error.
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Fraudulent transactions proven to be unauthorized.
In such cases, you must notify us immediately, and we reserve the right to investigate before processing any refund.
Contact Us
If you have any questions regarding this Refund Policy, please contact us at:
Tasync Group SDN. BHD.
45B, Jalan Jati 2,
Taman Nusa Bestari Jaya,
79150, Iskandar Puteri, Johor
service@tasync.com